Frequently Asked Questions
WHAT IS YOUR ‘NO SHOW’ POLICY?
Because our doctors value their time with patients, Front Range Dermatology Associates has a no show policy. You will be charged a $25 fee for any missed appointment where we have not been given 24-hour notice. Please be on time to your appointment as our doctors run a very tight schedule. Patients who miss more than three appointments may be subject to dismissal from the practice.
WHAT IS A DERMATOLOGIST?
A Dermatologist is a physician who has graduated from medical school and completed advanced training to become a medical specialist in the diagnosis and treatment of the skin, hair, and nails. To become a Board Certified Dermatologist, the physician must complete an additional three years of formal training in Dermatology and pass a certification exam. Successful completion entitles the Dermatologist to be named a member of the American Board of Dermatology.
Dr. Hoover and Dr. Wilde are both Board Certified Dermatologists. In addition, Dr. Hoover completed a program in Dermatopathology and is pleased to be one of a handful of physicians to be Double Board-Certified in Dermatology and Dermatopathology.
WHAT IS THE DIFFERENCE BETWEEN A DERMATOLOGIST AND A DERMATOPATHOLOGIST?
Dermatologists are able to recognize most diseases of the skin, nails and hair by their physical appearance or behavior. Sometimes, however, a conclusive diagnosis cannot be made without specialized cellular testing. A specialist or Dermatopathologist is consulted to examine the cellular biopsy microscopically in order to get an accurate and conclusive diagnosis interpretation. Dermatopathology is a subspecialty of dermatology and surgical pathology. It focuses on the microscopic study of more than 1500 skin disorders and requires additional specialized training to attain the certification of Board Certified Dermatopathologist.
Dr. Hoover is Dual Board-Certified in both Dermatology and Dermatopathology. This is an advantage to his patients because they get a quicker and more personal response rather than waiting weeks for test results from a hospital lab.
WHEN SHOULD I SEE A DERMATOLOGIST?
In the United States, more than 2 million cases of skin cancer will be diagnosed this year. The sooner a diagnosis is made, the easier it is to treat. The American Academy of Dermatology suggests that adults over age 40 visit their dermatologists yearly for a skin cancer screen in addition to self-examinations by individuals of all ages. Patients with a personal or family history should consider being screened earlier and more frequently.
In Colorado, we are at a higher than average risk for skin cancer. If anything on your skin is growing, changing shape or bleeding, you should see a dermatologist right away. Skin cancer has a high rate of cure if it is caught and treated early.
WHERE IS YOUR OFFICE LOCATED?
For your convenience, Front Range offers patients facilities across the Northern Colorado region. We have an office in Greeley, Fort Collins, and Loveland. We also can see patients in Fort Morgan once a month. Our addresses are listed below:
- Greeley: 6801 W. 20th Street Suite 208 Greeley, CO. 80634
- Fort Collins: 4038 S. Timberline Road, Unit 100. Fort Collins, CO. 80525
- Fort Morgan: 500 Main Street, FortMorgan, CO. 80701
- Loveland: Banner Health Clinic, 2923 Ginnala Dr., Loveland, CO. 80538
Please call 970-673-1155 to schedule an appointment at either office.
HOW DO I SCHEDULE AN APPOINTMENT?
It’s very easy to make an appointment with our office. We invite you to request an appointment online and our receptionist will contact you shortly, or you can call us directly at 970-673-1155 Monday-Friday from 8am -5pm. Our friendly receptionist will be pleased to answer any questions about our office and schedule an appointment.
WHAT SHOULD I EXPECT AT MY FIRST APPOINTMENT?
As you enter the office, you should expect to be greeted warmly and treated respectfully by the entire staff. If you are not greeted in a manner that makes you feel welcome and respected, please let us know.
Please print and complete the Patient Information Form and Medical Health Record and bring them to the appointment. If you forget the forms, don’t stress, we can help you with your documentation when you arrive. Please plan to arrive 15 minutes prior to your scheduled appointment. We respectfully request that you turn off cell phones in the examination room.
At your visit with Dr. Hoover, Dr. Wilde, or Rachel, you should expect to feel comfortable as they examine you and address your concerns. After the exam, we hope to provide a diagnosis and discuss treatment options with you. Our philosophy is to involve our patients in the treatment process and we encourage you to ask questions.
After the appointment, you should be prepared to make any co-payment that your insurance requires. If you do not have insurance, you should expect to pay for the office visit. We accept cash, checks, or credit cards. If you need assistance with paying for a treatment, please talk to us before the treatment begins and we will try to work out a financial plan with you. It is our hope and goal that you will leave our office feeling well cared-for by our staff.
WHAT CONDITIONS DOES FRDA TREAT?
There are an estimated 1500 skin disorders documented by the Academy of Dermatology plus an unlimited number of nail and hair conditions. Dr. Hoover and Dr. Wilde are well prepared to treat them all. From rashes or wrinkles to capillaries or cancers, Front Range Dermatology will make you look and feel your best.
WHAT INSURANCES DOES FRDA ACCEPT? HOW MUCH SHOULD I EXPECT TO PAY?
Below is a partial list of the insurances we accept. If you do not see yours, please call our office at 970-673-1155. We are accepting new insurances weekly. If your insurance carrier covers the condition, all you need to pay at each visit is the co-pay prearranged by your insurance carrier. Please be aware that insurance coverage does not guarantee coverage of all and especially, elective or cosmetic treatments. FRDA will advise if information is available but is not responsible for providing specific insurance information. If insurance is denied for treatment, the patient is ultimately responsible for payment.
-Blue Cross Blue Shield
-Colorado Choice Health Plan
-HCC Medical Insurance
-Rocky Mountain Health Plans
DO I NEED A REFERRAL TO BE SEEN BY THE DOCTOR?
Whether or not you need a referral from your primary doctor is dependent on your insurance. Please call your insurance carrier if you aren’t sure to avoid any payment disputes. Note that all patients using Medicaid must submit a referral to the clinic before their needs can be reviewed.
DO YOU PERFORM CANCER SURGERY IF IT’S NEEDED? WHAT EXACTLY IS MOHS CANCER SURGERY?
Yes, Dr. Hoover and Dr. Wilde are more than capable of performing nearly any skin surgery that are considered necessary to provide outstanding healthcare. There are three methods to treating skin cancer, all of which Dr. Hoover or Dr. Wilde can perform in-house for patients. Mohs surgery is considered the most successful treatment of skin cancer while also minimizing scarring and disfigurement. Dr. Wilde is our Mohs surgeon and can view tumors microscopically. This allows him to remove the entire cancerous layer while the surrounding healthy tissue is left intact.