Office Information and Policies

Appointments

Our practitioners are committed to giving each patient the attention they need during their appointment. When the practitioner is in the room with you, he or she will answer your questions and concerns with the same respect and patience as he or she did for the patient before you. Such personalized care can cause delays in our patient schedule so we ask that you arrive 10 minutes prior to your scheduled time in order to minimize any delays. It is our ultimate desire to provide patients with a pleasant experience in a professional and comfortable environment. As a courtesy, our office will call you to confirm your upcoming appointment in advance. If you are unable to keep an appointment, please notify our office as soon as possible. If you are unable to keep your appointment and do not inform us of your intent to cancel within 24 hours, a fee may be charged.  Please note that we require a 48 hour cancellation notice for cosmetic procedures. Please call if you are unsure if your procedure is cosmetic or not.

You are more than welcome to request an appointment by either calling our office at 970.673.1155 or by filling out our online request form. Once you have submitted your request, our office will be contacting you to schedule and confirm your appointment.

Locations and Office Hours

Dr. Hoover practices primarily in Greeley, but offers hours in Loveland as well. Please specify which location you would like to visit when you schedule an appointment.

Monday – Friday
8:00 AM – 5:00 PM

6801 W. 20th Street

Suite 208

Greeley, CO 80634

 

Directions from US HW 85:

  • Head west on route 34
  • Take a right on 71st Street
  • Turn right at the stop light at 20th street
  • After 0.2 of a mile, turn left into the office building complex that contains Points West Bank
  • The complex is located between 59th Ave and 71st Ave on West 20th Street.

 

Directions from I25;

  • Head east on US-34
  • Turn left onto 71st Ave
  • Take your first right onto 20th Street
  • Turn left into the office building complex that contains Points West Bank
  • The complex is located between 59th Ave and 71st Ave on West 20th Street.

 

Loveland Location (INSIDE THE BANNER CLINIC)

Banner Health Clinic

2923 Ginnala Dr.

Loveland, CO 80538

For those who cannot make it to Greeley, Dr. Hoover and Rachel Collins, PA also has office hours in Loveland at the Banner Health Clinic (across the street from the Loveland Post Office).

 

4038 Timberline Road

Suite 100

Fort Collins, CO  80525

Directions from Harmony Road and Timberline Road:

  • At corner of Harmony and Timberline, Go North on Timberline Road
  • Turn Right on Caribou Street
  • Take and immediate Left into parking lot BEHIND brick buildings

 

Fort Morgan Location (INSIDE THE BANNER CLINIC)

500 Main Street

Fort Morgan, CO  80578

Directions from I80 and Main Street

  • Continue South on Main Street through West Platte Street intersection.
  • Banner location is on the East side of the street

Insurance and Payment Policies

Complete understanding of, and cooperation with, our practice’s financial policy is an essential element of your care and treatment. For those insurance plans in which we participate, your pre-determined portion of charges set by your insurance plan (deductibles, co-pay and/or co- insurance) will be collected at the time of service. For your convenience we accept cash, check and major credit cards. Should you have any questions or concerns, our billing department will be happy to assist you.

Accepted Insurance

Please call 970.673.1155 if you do not see your insurance listed on the link below.

Insurance Accepted

Prescription Refills

When you need to have your prescription refilled, please contact your local pharmacy first as there are often times additional refills allotted for your prescription that have been made by your physician. Front Range Dermatology Associates requires at least 48 hours to process all prescription refill requests. If a prescription needs prior authorization from an insurance company it will be handled in a timely manner. Please note that all insurance companies vary in the length of time it takes to process authorizations.

Our office will not refill a prescription for a patient who has not been seen in the last year, as it is not appropriate to refill prescriptions for patients who have not had adequate follow up visits. It is important for our providers to be able to monitor patient progress and use of medication.

We appreciate your cooperation and understanding regarding our prescription policies.

Medical Records

If you wish to receive a copy of your medical records, you will need to sign a medical records release form and provide payment prior to record release.

  • $1.00 per page for the first 25 pages
  • $0.25 for each additional page

Your Privacy

Front Range Dermatology Associates is committed to protecting your privacy. We do not share or sell your personal information with other organizations or businesses.  We take extensive measures to maintain a high level of patient confidentiality. We follow privacy policies based on State of Colorado information regulations and guidelines.